10 Questions To Ask Your Moving Company

It's Top 10 Friday! And today we're talking about something near and dear to our hearts...questions you should ask when you're choosing a moving company. During the research phase, there are some important questions you should ask every potential mover. Before you make a decision, we recommend making sure you're satisfied with how the company responds to the following questions:

1. How much does it cost to move?
2. How is the cost calculated (by weight, linear footage, etc.)?
3. What happens if I use more or less weight/space?
4. Do I have to pay a down payment or a deposit?
5. Will my belongings ever be unloaded or transferred?
6. Will other families belongings be packed in the moving truck with mine? If so, how are they separated?
7. Is my move-out day guaranteed?
8. What is the transit time? Can you guarantee the delivery date? Is expedited transit available if I need it faster?
9. What type of liability coverage/insurance is included?
10. Can I track my shipment while it's in transit?

1. Get a free moving estimate from MoveBuilder to determine how much your move will cost. All we need for an estimate is your origin and destination, an approximate move date and the size of your move (try out the Room-by-Room Space Estimator for help figuring out how much space you'll need).
2. MoveBuilder's prices are based on the linear footage your shipment occupies in the moving trailer or the number of ReloCubes you use. That means you don't have to wait for the moving truck to be weighed to know your final cost— you know as your shipment is loaded.
3. Customer's love MoveBuilder's flexibility. If you need more or less space than originally estimated, no problem. Just add or subtract the per foot rate included in your estimate/reservation. Estimate accuracy is very important to MoveBuilder— with a complete inventory, our goal is to estimate within three feet plus or minus for every move. That's the reason we ask so many detailed questions.
4. Unlike many full-service movers, MoveBuilder does not require a down payment or deposit. We need a credit card to reserve, and that card isn't charged until your shipment is in transit to your destination.
5. When you move with MoveBuilder, your belongings are never unloaded or transferred. They stay in the same trailer or ReloCube they were loaded into until they're delivered to your destination. A definite plus since studies show that each time your shipment is handled, the potential for damage increases.
6. MoveBuilder never co-mingles household goods shipments. That means there's no danger of your goods being mixed up with someone else's or of a moving truck filled with your belongings sitting in someone else's driveway. If you don't fill the full trailer, the remaining space will be used for packaged, boxes or palletized commercial goods moving in the same direction. We'll provide a secure divider wall to separate your belongings from the commercial goods.
7. MoveBuilder offers only a day-certain moving day. That means you know the EXACT day your move-out will take place.
8. Take a look at your MoveBuilder moving estimate— it includes an estimated transit time. This is designed to give you an idea of when to expect delivery. Thanks to ABF's efficient transportation system, we can typically move you anywhere in the U.S. within 2-5 business days. If your shipment is time sensitive, ask your MoveBuilder representative about MoveBuilder Guaranteed. With MoveBuilder Guaranteed, your shipment is pushed ahead of other shipments in the system. If it fails to arrive on the guaranteed date, MoveBuilder will reduce your transportation charges by up to 100%!
9. When you purchase both loading and unloading services from MoveBuilder, Full-value coverage is automatically included— for FREE. If you choose only loading or unloading (not both), your shipment qualifies for Released Value Coverage. Please read MoveBuilder's Liability Statement for more detailed information.
10. MoveBuilder offers 24/7 tracking. You can track your shipment online, or call 800-570-0631 during our Move Managers' normal business hours: M-F, 8:00am – 6:00pm CST and Sat. 9:00am – 2:00pm CST